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Paws In Paradise

SMSĀ PRivacy Policy

Paws in Paradise & Co. maintains strict privacy policies to protect the personal information of our users obtained for text message communications. This information is never sold, rented, released, or traded to others without prior consent or legal obligation. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Any sharing of information with third parties is solely for the purpose of fulfilling the organization's obligations to the user.

By submitting your phone number, you are authorizing us to send you text messages and notifications. Message/data rates apply. If you are receiving text messages from us and wish to stop receiving them, simply respond with STOP to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us unless opting back in by replying again with SUBSCRIBE.

Types of Messages You May Recieve

By opting in to SMS communications from Paws in Paradise, you may receive the following types of text messages: appointment reminders, boarding and daycare reservation confirmations, grooming appointment notifications, business hour updates, and occasional promotional offers or announcements related to our services. We will only send messages that are relevant to your relationship with Paws in Paradise. We do not send unsolicited marketing messages to individuals who have not opted in.

Message Frequency

Message frequency may vary depending on your activity and upcoming reservations. You may receive up to 4 messages per month. We will never send excessive or unnecessary messages. Message and data rates may apply based on your mobile carrier plan.

Need Help?

If you need assistance with your SMS subscription at any time, reply HELP to any message you receive from us. You may also contact us directly by phone at (630) 719-1840 or by email at pawsinparadise@icloud.com.

How To Opt Out?

You may opt out of receiving text messages from Paws in Paradise at any time by replying STOP to any message you receive from us. Once we receive your request, you will no longer receive further text messages unless you choose to opt back in by replying SUBSCRIBE. Opting out will not affect any reservation or service you have already booked with us. For service-related inquiries after opting out, please contact us by phone or email.

Information We Collect

When you provide your phone number and consent to receive text messages, Paws in Paradise collects your mobile phone number and, where provided, your name. This information is collected solely for the purpose of sending you SMS communications related to your reservations and our services.We do not collect sensitive personal information through our SMS program. We retain your phone number only for as long as you remain an active subscriber or customer. If you opt out, your number will be removed from our active messaging list.

How We Use Your Information

Your mobile phone number is used exclusively to send you the types of SMS messages described above. We do not use your phone number for any other purpose without your additional consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Any sharing of information with third parties is solely for the purpose of fulfilling our obligations to you (for example, our SMS platform provider) and is governed by strict data protection agreements.

Data Security

Paws in Paradise takes reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your phone number is stored securely and is only accessible to authorized personnel who require it to fulfill our services.

Your Rights &Ā Data Requests

You have the right to request access to the personal information we hold about you, request correction of any inaccurate information, or request deletion of your data from our SMS program. To make any such request, please contact us at:
ā€Email: pawsinparadise@icloud.com
Phone: (630) 719-1840
Address: 5108 Thatcher Road, Downers Grove, IL 60515
We will respond to all data requests within a reasonable timeframe.

Changes To This Policy

Paws in Paradise reserves the right to update or modify this SMS Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically. Continued participation in our SMS program after any changes constitutes your acceptance of the revised policy.